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Why Women Are Driving Excellence in Insurance Claims

Why Women Are Driving Excellence in Insurance Claims

This International Women's Day, we celebrate the skills women bring to insurance claims, from empathy to leadership, and why the industry is stronger for it....
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The Agentic Era of Claims: The System of Record becomes the System of Action

The Agentic Era of Claims: The System of Record becomes the System of Action

Claims management systems were built as systems of record, designed to document activity after the work was done. This blog explores why that approach no longer works and how modern claims handling requires systems that act, not just track. Learn...
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Summertime auto claims

Road Trips and Rear-Enders: Auto Claims AI Automation for the Summer Surge

Summer brings a surge in auto insurance claims, but it doesn’t have to overwhelm your claims team. This blog explores how AI tools help insurers automate the entire claims lifecycle, from FNOL to payment, while improving speed, accuracy, and visibility....
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JTBD BLOG

Redefining Claims Handling Roles in the AI Age: Adjusters, Systems, and AI Agents

Claims handling is no longer just about people and systems. A third actor, the AI agent, has entered the process, changing how work is distributed. In this blog, Gil Nechushtai, Chief Product Officer at Five Sigma, explores the job-to-be-done for...
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Increasing summertime effectiveness with AI

Summertime Effectiveness: Enhancing Claims Handling with AI Agents

Summer is the peak season for insurance claims—and also peak vacation time for claims staff. The result? Overloaded teams, slower cycle times, and frustrated policyholders. In this blog, we explore how AI agents can maintain high service levels and operational...
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The Future of P&C Insurance Claims

The Future of P&C Insurance Claims: Built for Coverage Types That Don’t Exist Yet

Emerging risks like drone damage, cloud outages, and IoT failures are challenging existing insurance claims systems. New insurance risks require flexibility in claims operations to keep insurers competitive and relevant. This blog explores how flexible AI claims tools help insurers...
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HFS Highlight Article

Five Sigma’s AI Claims Technology Featured by HFS Research

Read the latest highlight article by HFS Research about Five Sigma’s AI-native claims management technology and the innovation it brings to the insurance market. Learn how Clive™, the AI Claims Adjuster, helps insurers automate smarter, reduce costs, and modernize claims...
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Brandon's blog

Re-Claim Your Time: How AI is Making Claims Adjusting Faster and More Fulfilling

Brandon H. Littles, Five Sigma’s Global Solutions Expert and former claims leader, shares his personal experience on how AI in claims management is transforming claims adjusting. Read his blog to Learn how AI and automation helps adjusters reclaim their time,...
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Specialty lines

What is Specialty Lines Insurance? Types, Claims, and Innovation

Specialty lines insurance covers complex risks that standard P&C policies don’t, including cyber liability, environmental damage, pet insurance, and embedded coverage. Managing claims in these specialized markets requires adaptable workflows, industry-specific expertise, and seamless third-party data integration. Learn how specialty...
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The Importance of FNOL

The Meaning of FNOL in Claims Management

What is the meaning of FNOL? the First Notice of Loss (FNOL) is the critical first step in the claims management process, marking the official report of an incident. FNOL automation is transforming the process, with AI tools reducing cycle...
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Better together: Adjusters and AI

Better Together: How AI and Human Expertise Create Better Claims Management

Learn how AI and human expertise work together to improve claims management by combining automation with critical thinking, ensuring better decision-making, accuracy, and customer service. This blog by Mor Segal, VP of R&D at Five Sigma, explores how the balance...
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Chief Architect of Clive AI

Building Trust in AI: Ensuring Reliable Outcomes in Claims Management

Discover what makes LLMs credible and how they transform insurance claims management. Learn about AI hallucinations and strategies to avoid them in this insightful blog by Dror Sholomon, Co-founder and Chief Architect at Five Sigma....
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Meet Clive!