STP rate only counts claims that needed zero human touch, so it caps near 10% of all claims volume. AI Automation happens task by task, and most claims hold routine work STP never records.

Deepfake fraud is now a top-five fraud type, and legacy SIU tools were never built to catch AI-generated photos, video, or documents. Learn what modern AI fraud detection in insurance must do instead.

Agentic AI in claims is moving from pilot to production, but autonomy only works with clear guardrails and human-in-the-loop oversight. Learn how to grant AI more decision-making power without losing control.

The shift from AI-assisted to agentic AI changes the operating model, and with it the adjuster's role. Here is where the work goes and what an automation-first claims team looks like.

A new Sedgwick report confirms AI adoption in claims is nearly universal, but meaningful scale remains rare. Here's what separates the operations that actually get there.

A new Sedgwick report confirms AI adoption in claims is nearly universal, but meaningful scale remains rare. Here's what separates the operations that actually get there.

A new Sedgwick report confirms AI adoption in claims is nearly universal, but meaningful scale remains rare. Here's what separates the operations that actually get there.

A new Sedgwick report confirms AI adoption in claims is nearly universal, but meaningful scale remains rare. Here's what separates the operations that actually get there.

A new Sedgwick report confirms AI adoption in claims is nearly universal, but meaningful scale remains rare. Here's what separates the operations that actually get there.