Modern and legacy
Five Sigma January 11, 2024

The Strategic Advantages of Modern Claims Solutions Over Legacy Technology

4 MIN. READ In the evolving insurance landscape, technology is driving significant changes. The digital revolution aims at efficiency, customer-centricity, and data-driven decisions. The impact has already been sweeping, and insurance companies that plan to continue using outdated legacy systems stand to be left behind. This article delves into technology’s profound impact on insurance and …

Best of Breed
Five Sigma December 21, 2023

Embracing Best-of-Breed Technology: A Game Changer for the Insurance Industry

In today’s rapidly evolving tech landscape, the insurance industry is at a crossroads. Old systems, once hailed as the pinnacle of innovation, are increasingly showing their limitations. In contrast, the best-of-breed approach emerges as the beacon for forward-thinking insurance companies. Even so, many insurance companies resist the pull of best-of-breed technology and instead remain committed …

Straight Through Processing
Five Sigma December 20, 2023

Navigating Insurance Operations with the Power of Straight Through Processing

5 MIN. READ Straight-through processing, or STP, is revolutionizing the way businesses operate. It’s an ingenious automation tool that transforms sluggish and error-prone manual tasks into swift, flawless, and highly efficient automated workflows. This remarkable concept was pioneered by James Karat in the 1990s, initially to enhance equities trading. Since then, STP has evolved, finding …

Adjuster License
Five Sigma September 6, 2023

Introducing Seamless Adjuster License Management and Smart Correlation

Revamp your claims management procedures with our state-of-the-art feature enhancements designed to simplify license management and ensure precise claim allocations.  Enhanced Adjuster License Oversight: Bid farewell to the complexities of license management! Introducing our cutting-edge adjuster license oversight repository, revolutionizing the process. Administered by your organization’s claims manager, monitoring licenses has never been more straightforward. …

Call center
Five Sigma August 28, 2023

Revolutionizing Claims Handling Communication with AI

Overcoming Communication Challenges in Claims Handling Effective communication stands as a cornerstone for success in the dynamic realm of claims handling. Navigating interactions with policyholders, claimants, and service providers demands seamless, personalized communication. Yet, the industry has long grappled with communication breakdowns, leading to bottlenecks, inaccuracies, and customer discontent. Unmasking the Pain Point:  A Lack …

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