Blueprint Two’s original vision is over. The next phase will depend on how London Market carriers choose to modernize their claims operations without waiting for the market.

Five Sigma introduces Adjuster’s Cockpit and Clive Claim Conductor, new capabilities that help insurers move toward no-touch and low-touch claims operations by automatically advancing claims and bringing adjusters in when human judgment is needed.

AI governance rules are already shaping insurance claims. Learn which requirements apply, what examiners expect, and how to create an audit-ready decision record.

See how MGAs can create more claims capacity with agentic AI, keep handlers focused on judgment, strengthen oversight, and phase automation in a few weeks.

The AI-to-human handoff decides whether agentic AI reduces adjuster work or adds to it. Here's how to set decision boundaries, package context, and return the claim to automation afterward.

AI-native claims platforms pair AI agents with operational rails so claims can move from analysis to action. This guide explains the 5 criteria that define the category.

Traditional claims metrics miss much of AI's impact. See how to measure AI claims automation with task-level metrics, quality checks, and a defensible baseline.

Claims AI can automate the work, but ROI depends on what changes around it. See why adjuster readiness and workflow redesign determine the payoff.

Most AI initiatives focus on automating claims tasks. The bigger opportunity is redesigning how adjusters and AI work together. Explore a practical framework for task ownership, handoffs, workflows, and performance.