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Five Sigma's Claims Blog

Everything you need to know about modern claims management, including AI, automation, and operational excellence.

Working on Cloud Nine: Reaching New Heights with SaaS Claims Management

Tired of outdated, legacy on-premise claims management systems? Elevate your operations with SaaS! Read our latest blog to learn how SaaS cloud-based CMS can make your operations faster, more efficient, and more enjoyable. Find out why insurers are embracing this...
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Clive at the Office

Introducing Clive: The Insurance Industry’s First AI Claims Adjuster

Introducing Clive™, the insurance industry's first AI Claims Adjuster from Five Sigma. Transform your claims handling with Clive, a digital AI claims adjuster that seamlessly integrates with any claims management system (CMS), accelerating claims processing and enhancing efficiency, accuracy, and...
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AI Agent

How Automation is Transforming Claims Processing

Discover how automation is improving claims processing in the insurance industry. Our latest blog delves into the transformative power of AI and automation, highlighting how these technologies enhance efficiency, reduce operational costs, and significantly improve customer satisfaction by cutting settlement...
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Brandon H. Littles Joins Five Sigma as Global Solutions Expert

We are thrilled to have Brandon Littles joining Five Sigma as our new Global Solutions Expert. With nearly two decades of industry experience and a proven track record of innovation, Brandon is set to drive the future of insurance claims...
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Adjusters mental well-being

Managing Mental Health in High-Stress Insurance Claims Jobs

Are you a claims adjuster feeling overwhelmed, stressed and exhausted by your workload? Does it affect your mental well-being? Our latest blog explores the high-stress challenges of the job and offers practical strategies to manage stress and improve well-being. Discover...
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Enhancing Customer Satisfaction with AI Technology

In the highly competitive insurance industry, delivering an exceptional customer experience has become a key differentiator. As policyholders demand more personalized and efficient services, insurance companies are turning to technology to meet these expectations. By leveraging AI and sophisticated data...
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Technology’s Role in Enhancing Self-Insurance Programs

Large companies choose self-insurance for better financial control and cost efficiency, yet struggle with disorganized claims management. Discover how technology can streamline processes, reduce costs, and improve efficiency in our latest blog....
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Adjusters in the AI tech driven era

From Tech-Assisted to Tech-Driven: The Future of Insurance Claims Management

Discover how AI and automation are transforming the insurance industry, shifting from technology assisting humans to humans supporting advanced tech. Learn about the Metamorphosis of insurance claims management, and the benefits of an AI-native platform like Five Sigma....
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Millenial juggling tech at an insurance company

Let the Youngsters Lead: Embracing Digital Transformation in the Conservative Insurance Industry

Millennials and Gen Z insurance workers can reshape the insurance industry by leading digital transformation projects. However, in the conservative insurance industry, they're not always given permission to change and adopt new technologies, like AI and automation. This is true...
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Claim video call

Product Updates & Innovations, May 2024: Video Calls Within Five Sigma

Five Sigma supports on-platform video calls, allowing adjusters to connect face-to-face with anyone related to the claim. Enhance your claims experience with real-time communication, seamless interactions, and faster resolutions....
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Five Sigma and Tego, Australian Malpractice Insurance firm

Tego Partners with Five Sigma to Modernize Claims Management in Australia

Tego Insurance, a specialist medical malpractice underwriter in Australia, has chosen Five Sigma's AI-Native, Automation-First platform to address the growing complexity and volume of claims. Five Sigma's advanced claims management platform will enable Tego to automate routine tasks, integrate seamlessly...
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Reshaping MGA Claims: Turning Complexities into Competitive Advantages

Discover how MGAs can turn claims management complexities into competitive advantages. Learn how advanced technology, data analytics, and strong partnerships can revolutionize operations....
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Meet Clive™, the insurance industry’s first AI Claims Adjuster