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Five Sigma's Claims Blog

Everything you need to know about modern claims management, including AI, automation, and operational excellence.

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How Automation is Transforming Claims Processing

Discover how automation is improving claims processing in the insurance industry. Our latest blog delves into the transformative power of AI and automation, highlighting how these technologies enhance efficiency, reduce operational costs, and significantly improve customer satisfaction by cutting settlement...
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Brandon H. Littles Joins Five Sigma as Global Solutions Expert

We are thrilled to have Brandon Littles joining Five Sigma as our new Global Solutions Expert. With nearly two decades of industry experience and a proven track record of innovation, Brandon is set to drive the future of insurance claims...
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Adjusters mental well-being

Managing Mental Health in High-Stress Insurance Claims Jobs

Are you a claims adjuster feeling overwhelmed, stressed and exhausted by your workload? Does it affect your mental well-being? Our latest blog explores the high-stress challenges of the job and offers practical strategies to manage stress and improve well-being. Discover...
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Enhancing Customer Satisfaction with AI Technology

In the highly competitive insurance industry, delivering an exceptional customer experience has become a key differentiator. As policyholders demand more personalized and efficient services, insurance companies are turning to technology to meet these expectations. By leveraging AI and sophisticated data...
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Technology’s Role in Enhancing Self-Insurance Programs

Large companies choose self-insurance for better financial control and cost efficiency, yet struggle with disorganized claims management. Discover how technology can streamline processes, reduce costs, and improve efficiency in our latest blog....
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Adjusters in the AI tech driven era

From Tech-Assisted to Tech-Driven: The Future of Insurance Claims Management

Discover how AI and automation are transforming the insurance industry, shifting from technology assisting humans to humans supporting advanced tech. Learn about the Metamorphosis of insurance claims management, and the benefits of an AI-native platform like Five Sigma....
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Millenial juggling tech at an insurance company

Let the Youngsters Lead: Embracing Digital Transformation in the Conservative Insurance Industry

Millennials and Gen Z insurance workers can reshape the insurance industry by leading digital transformation projects. However, in the conservative insurance industry, they're not always given permission to change and adopt new technologies, like AI and automation. This is true...
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Claim video call

Product Updates & Innovations, May 2024: Video Calls Within Five Sigma

Five Sigma supports on-platform video calls, allowing adjusters to connect face-to-face with anyone related to the claim. Enhance your claims experience with real-time communication, seamless interactions, and faster resolutions....
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Five Sigma and Tego, Australian Malpractice Insurance firm

Tego Partners with Five Sigma to Modernize Claims Management in Australia

Tego Insurance, a specialist medical malpractice underwriter in Australia, has chosen Five Sigma's AI-Native, Automation-First platform to address the growing complexity and volume of claims. Five Sigma's advanced claims management platform will enable Tego to automate routine tasks, integrate seamlessly...
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Reshaping MGA Claims: Turning Complexities into Competitive Advantages

Discover how MGAs can turn claims management complexities into competitive advantages. Learn how advanced technology, data analytics, and strong partnerships can revolutionize operations....
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Partnership INIC-Five Sigma

Five Sigma Supports Indemnity National Insurance Company’s Claims Handling with AI-Native Claims Platform

INIC, a leading provider of commercial excess liability insurance, specializes in managing complex, high-value claims across over 40 states. INIC sought a seamless, efficient claims management system to support remote operations and handle extensive long-tail claims. Partnering with Five Sigma,...
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Legacy CMS, Modern CMS

Claims Management Systems: Build vs. Buy

Looking for a Claims Management System and facing the Build vs. Buy decision? Should you struggle with the complexities and costs of building in-house and getting exactly what you need, or should you leverage a CMS that’s available out-of-the-box? Our...
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