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Five Sigma's Claims Blog

Everything you need to know about modern claims management, including AI, automation, and operational excellence.

Adjusters in the AI tech driven era

From Tech-Assisted to Tech-Driven: The Future of Insurance Claims Management

Discover how AI and automation are transforming the insurance industry, shifting from technology assisting humans to humans supporting advanced tech. Learn about the Metamorphosis of insurance claims management, and the benefits of an AI-native platform like Five Sigma....
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Millenial juggling tech at an insurance company

Let the Youngsters Lead: Embracing Digital Transformation in the Conservative Insurance Industry

Millennials and Gen Z insurance workers can reshape the insurance industry by leading digital transformation projects. However, in the conservative insurance industry, they're not always given permission to change and adopt new technologies, like AI and automation. This is true...
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Claim video call

Product Updates & Innovations, May 2024: Video Calls Within Five Sigma

Five Sigma supports on-platform video calls, allowing adjusters to connect face-to-face with anyone related to the claim. Enhance your claims experience with real-time communication, seamless interactions, and faster resolutions....
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Five Sigma and Tego, Australian Malpractice Insurance firm

Tego Partners with Five Sigma to Modernize Claims Management in Australia

Tego Insurance, a specialist medical malpractice underwriter in Australia, has chosen Five Sigma's AI-Native, Automation-First platform to address the growing complexity and volume of claims. Five Sigma's advanced claims management platform will enable Tego to automate routine tasks, integrate seamlessly...
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Reshaping MGA Claims: Turning Complexities into Competitive Advantages

Discover how MGAs can turn claims management complexities into competitive advantages. Learn how advanced technology, data analytics, and strong partnerships can revolutionize operations....
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Partnership INIC-Five Sigma

Five Sigma Supports Indemnity National Insurance Company’s Claims Handling with AI-Native Claims Platform

INIC, a leading provider of commercial excess liability insurance, specializes in managing complex, high-value claims across over 40 states. INIC sought a seamless, efficient claims management system to support remote operations and handle extensive long-tail claims. Partnering with Five Sigma,...
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Legacy CMS, Modern CMS

Claims Management Systems: Build vs. Buy

Looking for a Claims Management System and facing the Build vs. Buy decision? Should you struggle with the complexities and costs of building in-house and getting exactly what you need, or should you leverage a CMS that’s available out-of-the-box? Our...
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Working with AI

Empowering Adjusters with AI: Insights for Informed Decision-Making

Discover how AI empowers adjusters to streamline their claims management process, enhancing efficiency and decision-making. This blog post delves into how artificial intelligence transforms the role of adjusters. Learn about the integration of predictive analytics, fraud detection, and real-time data...
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AI Agent

How to Implement AI in Claims Tech: Challenges and Solutions

Explore practical strategies for effectively implementing AI in your claims management to streamline processes and enhance operational efficiency. Our latest insights reveal how AI can transform traditional claims handling by automating routine tasks, improving data utilization, and ensuring seamless integration...
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Legal Claims Orchestration

Product Updates & Innovations, April 2024: Monitoring Legal Actions and Dashboards

Discover the latest enhancements from Five Sigma, designed to elevate your claims management experience with advanced legal action tracking, improved documentation, and near real-time insights. Our recent updates introduce a dedicated Legal Action Management feature, a revamped email editor, and...
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Claims Detective

Product Updates & Innovations, March 2024: FNOL Configuration

Explore Five Sigma's latest product updates that are transforming contact management and discovery in claims processing. Our new features include a customizable FNOL Configuration UI. This enhancement, powered by AI-native technology and automation, are designed to streamline your operations and...
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Happy Claims Adjuster at work

Product Updates & Innovations, February 2024: Deductables, Payment, Webhooks, and Claims Made Policies

Dive into Five Sigma's latest product updates designed to elevate your claims management experience with enhanced flexibility and integration. Our new features include Per Exposure Deductible Configuration, Enhanced Payment Configurations, Expanded Webhooks Functionality, Comprehensive Support for Claims Made Policies, and...
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