How Claims Leaders Move from AI Pilots to Implementation: A Podcast with Brandon Littles and SnapRefund
Brandon Littles, Global Solutions Expert at Five Sigma, joins the SnapRefund Podcast to discuss how claims leaders can move beyond AI pilots to real-world implementation. Drawing on nearly 20 years in claims and insurtech, Brandon shares practical insights on automation, ROI, and what it takes to modernize claims without losing trust.
Being Human in the Age of AI: A Podcast with Michael Krikheli
Michael Krikheli, Co-Founder and CTO of Five Sigma, joins Belinda (Bee) Murray’s Flow-driven CEO Podcast to talk AI, claims innovation, and what it means to lead with presence and humanity. He shares how Clive™, Five Sigma’s Multi-Agent AI Claims Expert, helps adjusters focus on empathy by reducing manual work and cognitive load. Explore how exponential technology and automation are reshaping insurance to be more customer-centric.
Stuffed with Insights: Thanksgiving Lessons for P&C Claims Management Teams
Thanksgiving is about being grateful for the things that make our lives great: family, friends, and advanced AI technology that improves our day-to-day work. For P&C claims teams, AI tools can automate routine and administrative tasks, reduce delays, and free adjusters to focus on decisions and service. This blog draws lessons from Thanksgiving traditions to show how modern claims operations can use AI to deliver fast, accurate, and satisfying service to policyholders.
Video: Clive™ AI is built on top of Google Cloud’s Enterprise-grade Infrastructure
In this video, Five Sigma’s co-founders, Michael Krikheli and Dror Sholomon, share how Clive™, the insurance industry’s first Multi-Agent AI Claims Expert, was built to work on top of any Claims Management System (CMS), empowering adjusters to handle claims more efficiently and enabling insurers to deliver better service to their policyholders.
Powered by Google Cloud’s secure, scalable infrastructure and leveraging Vertex AI and Gemini models, Clive can process both structured and unstructured data, with great speed and accuracy. He analyzes the data, flags inconsistencies, and takes action to drive claims forward.
Clive introduces advanced automation and AI into existing claims systems. He manages a team of task-specific AI agents that each focus on a different part of the claims journey: intake, triage, to coverage verification, fraud detection, actionable insights, document handling, communication, compliance, and more.
Fix the FNOL, Fix the Flow: How AI Reshapes the Start of Claims Management
A claim workflow is only as efficient as its intake. This blog highlights why FNOL is the most critical point in the claims lifecycle, and how even the best automation fails without structured, connected data at the start. Learn how claims-focused AI goes beyond extraction to drive real impact, and how Clive™, the Multi-Agent AI Claims Expert, turns FNOL into a strategic advantage.
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