Clive™
The First Multi-Agent AI Claims Expert

Five Sigma transforms claims handling with the power of AI and automation. Get a Multi-Agent AI Claims Expert working on top of your existing CMS!

Meet Clive, Five Sigma’s Multi-Agent AI Claims Expert - Orchestrating the Entire Claims Journey

Clive adds AI and automation to any existing system to automate routine tasks, dynamically plan claim handling, and advance the claim automatically according to the insurer’s operating procedure (SOP).

Clive manages multiple AI agents that handle and automate different tasks and claim stages, including intake, triage, liability assessment, coverage, communications, fraud detection, compliance, settlement, and more. 

Insurance carriers, TPAs, MGAs, and reinsurers can easily put Clive on top of their existing systems, and benefit from a single AI agent service (or more) and expand as they go. Clive’s architecture allows for rapid integration and immediate benefits.

Clive AI Expert

The Numbers Speak for Themselves

These figures reflect real-world improvements our insurers achieve with Clive

Hours Saved Per Claim
0

$M

Savings in Litigation Costs

Claims Costs Reduction
0 %
Human Error Reduction
0 %
Revenue Growth
0 %

Clive’s AI Agents Handle Every Stage of the Claim

An expert in any P&C claim-related matter, Clive is trained on a decade of adjuster best practices and insurance workflows across all P&C lines of business, supporting insurance carriers, MGAs, TPAs, and reinsurers.

Each AI agent managed by Clive is focused on a specific stage, task, or function, and can be deployed either independently or as part of a suite of AI agents. This modular architecture enables fast and flexible deployment — giving you full control over the pace and budget of your AI journey.

Clive’s AI Agent Modules

Clive™ Intake

Streamlines your FNOL process and improves accuracy upon data entry.

Clive™ Triage

Rapidly assesses claim severity and routes tasks efficiently.

Clive™ Coverage

Automates coverage validation to accelerate decisions.

Clive™ Liability

Determines liability through AI-driven analysis and contextual reasoning.

Clive™ Document

Streamlines the processing of emails, attachments, and other documents.

Clive™ Planning

Provides proactive recommendations for next steps in the claims process.

Clive™ Insights

Provides context and SOP-aware actionable insights.

Clive™ Chat

A know-it-all claim companion. Instantly fetches details, summarizes content, and flags issues for faster, better decisions.

Clive™ Risk

Detects fraud, anomalies, discrepancies within documents and images, and authenticity issues, marking them for proactive intervention.

Clive™ Inspection

Automates and scales your quality compliance and audits. Inspects closed or in-flights files according to SOP and applicable regulation.

Clive™ Communications

Automatically classifies incoming emails, attaches them to the right claims, and drafts/automates responses.

In addition to Clive’s AI Agents developed by Five Sigma, Clive can manage and orchestrate any external AI solution.

Modular Deployment and Integration Modes

Clive’s advanced AI and automation technology is available, out of the box, in several modular deployment modes. Each mode requires a different level of integrations with existing systems:

  • Clive and all of its AI Agents included.
  • A single Clive AI Agent, according to the customer’s selection.
  • A bundle of Clive AI Agents, according to the customer’s selection.

Clive can be deployed on top of your existing Claims Management System (CMS) or built-in into Five Sigma’s AI-native Claims Management Platform – if you’re looking to modernize your CMS concurrently with Clive’s deployment.

You can start small (and fast) with a single Clive agent, and expand, one AI agent at a time, as you grow confidence in the technology and realize immediate financial and operational benefits.

Seamless Deployment. Zero Maintenance Hassle.

Clive is live at many insurers around the world and fully configurable to your SOP and workflows using no-code settings. 

Five Sigma provides end-to-end support for every module integration, including calibration, accuracy testing, and maintenance. Clive and its AI agents are always up to date in their latest version, for the benefit of all customers, so organizations get all the benefits of new innovation with none of the upkeep hassle.

We’ll work with your Service Integrators, or offer our delivery services, to get Clive up and running as part of your claims operations within months!

An Adjuster’s Trusted Expert - Every Step of the Claim

Clive is a knowledgeable, always-available partner for every adjuster. At every step of the claim, Clive offers guidance, executes routine tasks, and brings the right data into view, so adjusters can make faster, better decisions. 

By handling the heavy lifting behind the scenes, Clive frees adjusters to focus on what really matters: delivering excellent service to customers, resolving complex cases, and making confident decisions with clarity and speed.

* Clive’s abilities depend on the AI Agent mix you choose.

Trusted by Global Claims Leaders

Marc Mercer - INSHUR
“Clive gave us measurable gains on paper, but more importantly, it unlocked momentum. We’re seeing faster responses, more streamlined workflows, and a clear path to scaling operations without scaling costs. This also allows our team to dedicate more time to complex issues, driving better outcomes for our customers. That's the definition of real business impact. I’m excited to keep pushing the boundaries of what we can achieve operationally with these capabilities.”
— Marc Mercer, Director of European Claims, INSHUR
— SVP Head of Claims, Xceedance
Marc Habersack - Resorts World
“Clive’s ability to quickly analyze and summarize complex data frees our team to focus on the decisions that matter most. It’s a powerful complement to human expertise, particularly in an industry like ours where the guest and employee experience is always the top priority. We’ve already seen how Clive enhances our efficiency and scales with our needs, while improving the quality of our outcomes. Our adjusters praised Clive’s ability to create helpful summaries, generate insights, and surface relevant information quickly. As the team’s lead and an executive at Resorts World, I can’t stress enough Clive’s direct impact on our bottom line.”
— Mark Habersack Executive Director of Risk Management at Resorts World Las Vegas

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