Cycle time is an important KPI, but it doesn’t show how much work a claim actually requires. Learn what Active Work Time measures, how it helps claims teams reduce errors, leakage, and burnout, and how modern AI claims tools reduce...
Shared inboxes force adjusters to sort inboxes instead of resolving claims. The result is delayed decisions, repeated handoffs, and growing burnout across claims teams. This blog explains how insurers use claims-savvy AI agents like Clive to read and classify incoming...
FNOL is evolving from a simple notice into the launch point for automated claims settlements. Learn how claims AI agents and modern claims management systems validate coverage, assign adjusters, and initiate vendor engagement in seconds — often before the claimant...
Reinsurers face mounting pressure during catastrophic (CAT) events, with thousands of claims arriving from multiple cedents in inconsistent formats. This blog breaks down how AI helps streamline reinsurance operations by automating claim intake, tracking thresholds, and validating treaty compliance. See...
