Careers
Great People Build Great Products
Grow with us while working on something that truly makes a difference.
A Great Place to Work.
At Five Sigma, we build AI technology that’s used every day by insurers handling insurance claims. Our products help claims teams work faster, avoid mistakes, enjoy their jobs, and provide better service to the people who count on them.
If you’re excited to work as part of a strong team in a supportive environment, and want to make a real impact with AI technology that is shaping the future, you’ll feel at home here.
Why Work at Five Sigma?
What You Do Matters
Whether you build, sell, or support, your work solves real problems and helps people every day.
Dynamic Startup Culture
We keep things simple. Clear goals, direct communication, and fast decisions and growth.
Flexible and Hybrid Work
Work where you're most productive. Our team is remote or hybrid, and we make it easy to stay in sync.
Explore Our Open Positions
Business Analyst / Integration Analyst
About The Position
We are seeking a highly skilled Business Analyst / Integration Analyst with strong experience in Property & Casualty (P&C) insurance, SaaS technology ecosystems, API and webhook-driven integrations, and data migration initiatives. This role will serve as a functional and technical bridge between our clients, product teams, engineering teams, and implementation partners—ensuring that business requirements are fully understood, well-documented, and translated into scalable, high-quality solutions.
The ideal candidate has hands-on experience working with modern cloud platforms, complex systems integrations, and insurance domain workflows. You will play a critical role in designing integration patterns, defining business logic, supporting data mapping/migration projects, and leading requirements throughout the full project lifecycle.
Key Responsibilities
Business & Functional Analysis
- Lead requirements elicitation sessions with internal and external stakeholders to gather business needs, integration requirements, and data workflows.
- Translate business requirements into detailed functional specifications, user stories, acceptance criteria, and process documentation.
- Analyze P&C insurance claims workflows and identify opportunities for automation and optimization.
- Conduct gap analysis between customer requirements and system capabilities.
Systems Integration & Technical Analysis
- Design and document integration workflows using REST APIs, webhooks, message queues, and event-driven patterns.
- Collaborate with engineering to define technical integration specifications, field mappings, payload structures, and error-handling requirements.
- Work with SaaS platform architectures to ensure integrations adhere to security, scalability, and reliability standards.
- Review API documentation and guide clients on usage, authentication, rate limits, and best practices.
Data Migration
- Lead data discovery, profiling, and mapping activities for legacy → platform data migrations.
- Define migration rules, transformations, validation criteria, and reconciliation processes.
- Collaborate with data engineering teams on strategies, test scripts, and migration cutover plans.
- Support mock conversions, UAT cycles, and post-migration data audits.
Project Execution & Cross-Functional Collaboration
- Serve as a subject matter expert (SME) across P&C insurance data structures, claims workflows, product configurations, and regulatory considerations.
- Partner with Product Management to provide domain input on roadmap, feature design, and platform integrations.
- Support QA teams by refining test cases and validating functional outcomes.
- Communicate progress, risks, and dependencies to project managers and stakeholders.
- Train and support customers during implementations and onboarding.
Requirements
- 5–8+ years of experience as a Business Analyst, Integration Analyst, Systems Analyst, or Solutions Consultant.
- Hands-on experience with P&C insurance systems, ideally across policy administration, claims, underwriting, or billing.
- Strong understanding of SaaS architectures and cloud-based technologies.
- Deep experience with API integrations (REST/JSON), webhooks, and event-driven systems.
- Demonstrated expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation.
- Ability to read/use API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools.
- Skilled in writing clear functional specs, user stories, sequence diagrams, and workflow documentation.
- Proficient with SQL or basic data querying for validation/troubleshooting.
- Excellent communication, stakeholder management, and presentation skills.
Preferred Qualifications
- Experience with modern P&C PAS, claims, or billing platforms
- Exposure to integration middleware tools.
- Background in Agile/Scrum methodologies.
- Familiarity with cybersecurity, IAM/OAuth, SSO, and audit/compliance considerations.
- Insurance certifications (AINS, CPCU, etc.) are a plus.
Why Join Five Sigma?
You’ll help shape the future of claims handling at a moment when AI is redefining the industry. As part of a small, high-performing product team, you will have meaningful ownership, direct customer impact, and the opportunity to build an industry-changing AI product from the inside out.
Apply for this position
Great minds think independently.
Join a team where your mind leads the way.
Global Team,
Local Presence
We have teammates across North America, Europe, Australia and Israel. Whether you’re in one of our hubs or remote, you’ll be part of the core team.
What do our employees love about Five Sigma?
Our Values
Our values define who we are, how we operate, and the impact we strive to make in the world. By living these principles every day, we aim to create a meaningful and lasting legacy.
Value Creation as Our North Star
We are driven by an unwavering commitment to creating value for all our stakeholders. Our primary focus is on delivering exceptional value to our customers, empowering them to generate value for their own clients. This value chain not only fuels our customers’ success but also drives growth for our investors, partners, and employees. We believe that value creation is the cornerstone of our mission, and it always comes first in everything we do.
Pursuit of Excellence
We are driven by a relentless pursuit of excellence in everything we do, with a deep focus on mastering our domain. Our commitment goes beyond competence—we innovate, refine, and push boundaries to set new industry standards. By continuously improving and delivering unmatched expertise, we empower our customers and partners with solutions that redefine what’s possible in our field.
Commitment to Delivering on Our Promises
At the core of our values is an unwavering commitment to following through on every promise we make. We don’t just set goals—we take ownership and ensure they are achieved, without exception. Whether it’s a strategic initiative, a critical customer deliverable, or a daily operational task, we are fully accountable for seeing things through to completion. This relentless focus on execution strengthens trust, fosters long-term relationships, and reinforces our reputation for delivering every time.
Integrity and Transparency
Integrity and transparency are the bedrock of our operations. We communicate openly and honestly, fostering trust and accountability in all interactions. By staying true to these values and principles, we build trust which is the prerequisite for long-term relationships.
Collaboration as a Strength
We believe in the power of collaboration to achieve extraordinary outcomes. By fostering a culture of teamwork, we unite our employees, customers, and partners to co-create solutions that deliver meaningful impact. Together, we can achieve far more than we could individually.
Joy and Fulfillment in Our Work
We spend a significant part of our lives doing what we do, and we believe it should be enjoyable and fulfilling. By fostering a culture of joy and enthusiasm, we inspire creativity, innovation, and dedication. This positivity radiates throughout our ecosystem, driving each of us to continually improve and excel in our endeavours.
If you have what it takes, you’ll thrive at Five Sigma.
Explore our open roles or reach out directly.
We’d love to meet you. 🙂
