Careers
Great People Build Great Products
Grow with us while working on something that truly makes a difference.
A Great Place to Work.
At Five Sigma, we build AI technology that’s used every day by insurers handling insurance claims. Our products help claims teams work faster, avoid mistakes, enjoy their jobs, and provide better service to the people who count on them.
If you’re excited to work as part of a strong team in a supportive environment, and want to make a real impact with AI technology that is shaping the future, you’ll feel at home here.
Why Work at Five Sigma?
What You Do Matters
Whether you build, sell, or support, your work solves real problems and helps people every day.
Dynamic Startup Culture
We keep things simple. Clear goals, direct communication, and fast decisions and growth.
Flexible and Hybrid Work
Work where you're most productive. Our team is remote or hybrid, and we make it easy to stay in sync.
Explore Our Open Positions
Project Manager
About The Position
Five Sigma is reinventing the way insurance claims are being handled. We are insurance and tech veterans who believe that efficiency is the name of the game. We build the most advanced data-oriented claims platform in the industry, allowing insurance companies to provide their customers the trust and experience they deserve
SUMMARY
We’re looking to hire a Project Manager to join our Project Management team, within our Professional Services group. In this role, you will be responsible for launching new customers on Five Sigma SaaS platform, as well as dealing with the onboarding of existing customers. To accomplish that, the Project Manager works with our customers to build out the initial application configuration and review the primary settings and functionality of Five Sigma’s platform and applications.
The Five Sigma Project manager is responsible for the overall management of a project throughout its lifecycle ensuring our projects fall within the applicable scope, time, and budget, and occasionally assists during the pre-sale engagement.
The Five Sigma Project manager can manage complex projects or smaller programs that require coordination of work between various parties like customer teams, Internal Five Sigma development and product teams, and other third parties that may be involved in a project.
The day-to-day of this role includes hosting kick-off calls to coordinate, plan, and measure the implementation of new clients and ensuring the client is on track with their onboarding process. This includes traveling to meet clients, engaging with their external and internal teams, understanding & documenting their business and technical requirements, managing the implementation of the Five Sigma platform, and transitioning the client to the Customer Support & Success team.
THE ROLE
● Conduct the project planning activities and manage the execution of large-scale, high-risk, or strategic projects from Initiating to successful go-live on time, scope and budget.
● Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.
● Manage relationships with project stakeholders, keeping them informed of progress and issues, in order to manage expectations on all project requirements and deliverables
● Ensure proper use of methodology, tools, and procedures
● Analyse risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action
● Establish trust with clients by learning about their organization, processes, team member, and desired outcomes
● Work with a client’s internal and external teams to understand the operational and technical requirements of the project
● Ensure the timely and successful completion of projects, as well as the transition to the customer support & success team post-production
● Work with the customer to create end-user training and establish support channels for go-live and post-production support
● Plan and manage the project resource allocation with relevant departments within the organization
● Ability to manage multiple projects and clients at one time
● Provide technical, business consulting, and product expertise to customers enabling comprehensive implementations and solutions
● Enable and configure various product features that meet the customer's needs within contractual constraints or identify change requests when needed
● Identify use cases, roles, and other business requirements for each implementation
Requirements
ROLE REQUIREMENTS
● More than 5 years of project management experience in Insurtech large-scale strategic projects - must
● Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, quality management, monitoring and reporting, documenting and record keeping
● Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members
● Proven ability to manage multiple projects at a time with multiple constituents
● Strong client-facing and internal communication skills
● Strong written and verbal communication skills
● Strong organizational skills including attention to detail and multi-tasking skills
● Experience in writing functional (business & technical) requirements
● Experience in delivering client-focused solutions based on customer needs that fit within the scope of the project and statement of work
● Strong technical background and technical understanding.
● Demonstrated experience leading cross-functional teams within a formalized methodology
● PMP certification and /or other industry and project management certifications are an additional benefit
● Location: North America
Apply for this position
Great minds think independently.
Join a team where your mind leads the way.
Global Team,
Local Presence
We have teammates across North America, Europe, Australia and Israel. Whether you’re in one of our hubs or remote, you’ll be part of the core team.
What do our employees love about Five Sigma?
Our Values
Our values define who we are, how we operate, and the impact we strive to make in the world. By living these principles every day, we aim to create a meaningful and lasting legacy.
Value Creation as Our North Star
We are driven by an unwavering commitment to creating value for all our stakeholders. Our primary focus is on delivering exceptional value to our customers, empowering them to generate value for their own clients. This value chain not only fuels our customers’ success but also drives growth for our investors, partners, and employees. We believe that value creation is the cornerstone of our mission, and it always comes first in everything we do.
Pursuit of Excellence
We are driven by a relentless pursuit of excellence in everything we do, with a deep focus on mastering our domain. Our commitment goes beyond competence—we innovate, refine, and push boundaries to set new industry standards. By continuously improving and delivering unmatched expertise, we empower our customers and partners with solutions that redefine what’s possible in our field.
Commitment to Delivering on Our Promises
At the core of our values is an unwavering commitment to following through on every promise we make. We don’t just set goals—we take ownership and ensure they are achieved, without exception. Whether it’s a strategic initiative, a critical customer deliverable, or a daily operational task, we are fully accountable for seeing things through to completion. This relentless focus on execution strengthens trust, fosters long-term relationships, and reinforces our reputation for delivering every time.
Integrity and Transparency
Integrity and transparency are the bedrock of our operations. We communicate openly and honestly, fostering trust and accountability in all interactions. By staying true to these values and principles, we build trust which is the prerequisite for long-term relationships.
Collaboration as a Strength
We believe in the power of collaboration to achieve extraordinary outcomes. By fostering a culture of teamwork, we unite our employees, customers, and partners to co-create solutions that deliver meaningful impact. Together, we can achieve far more than we could individually.
Joy and Fulfillment in Our Work
We spend a significant part of our lives doing what we do, and we believe it should be enjoyable and fulfilling. By fostering a culture of joy and enthusiasm, we inspire creativity, innovation, and dedication. This positivity radiates throughout our ecosystem, driving each of us to continually improve and excel in our endeavours.
If you have what it takes, you’ll thrive at Five Sigma.
Explore our open roles or reach out directly.
We’d love to meet you. 🙂
