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Product Updates & Innovations, April 2024: Monitoring Legal Actions and Dashboards

At Five Sigma, we’re constantly evolving to make your claims management experience better and exceptional. We’re thrilled to share the newest enhancements to our platform, all designed to streamline your operations and harness the power of automation and AI-native technology.

Remember, as a Cloud-based SaaS – the platform is always up to date with latest enhancements, for the benefit of all customers.

Let’s explore how our new updates can propel your claims processing into the future.

⚖️ Legal Action Management within Claims

We’re thrilled to announce a groundbreaking enhancement to your claims management toolkit—the Legal Action Management feature. This dedicated interface streamlines documentation, monitoring, and management of all legal actions associated with claims:

  • Unified Legal Action Tracking: Seamlessly create and monitor legal actions across claim levels, exposures, or multiple exposures, empowering you to handle legal complexities with ease.
  • Enhanced Documentation and Logs: Benefit from structured fields that evolve with your legal action, complete with logs for events, negotiations, and an analysis of pros and cons, ensuring a comprehensive overview at your fingertips.
  • Configurable Notifications: Stay ahead of legal deadlines with customizable alerts, ensuring you never miss a crucial date.
    For more information, click here.
Legal Claims Screen

📊 Insights with Near Real-Time Reports and Dashboards

Timely data is super important. That’s why our reports and dashboards now refresh every couple of minutes, providing you with up-to-the-minute insights. This feature, displaying the last refresh time in UTC on the screen’s upper right corner, ensures you’re making decisions based on the most current information.

Dashbaord & Reporting
Discover Five Sigma's Management Reports & Dashaboards

Five Sigma - AI Claims Management Technology

Five Sigma offers AI and automation technology for claims handling. Clive™, the industry’s first Multi-Agent AI Claims Expert, working on top of any existing claims management system (CMS), and Five Sigma’s AI-native Claims Management Platform. 

For P&C carriers, MGAs, TPAs, and reinsurers, Five Sigma delivers tangible results through claims technology: cost savings, productivity boost, cycle time reduction, improved accuracy, and better policyholder service.

Clive™, our award-winning Multi-Agent AI Claims Expert, adds AI and automation to any existing system to automate routine tasks, dynamically plan claim handling, and advance the claim automatically according to the insurer’s operating procedure (SOP). Clive manages multiple AI agents that handle and automate different tasks and claim handling stages, including: intake, triage, liability assessment, coverage, communications, fraud detection, compliance, settlement, and more. 

Our customers can deploy Clive AI quickly, one agent at a time, and expand as they go. Adjusters are freed to focus on complex decision-making and better customer service. 

Five Sigma’s Claims Management Platform is an AI-native CMS, with Clive built-in. Our platform includes 360° claim visibility, an omnichannel communication hub, and easily configurable workflows — offering unmatched efficiency and cost savings.

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