Live from London: What We Showcased at Insurtech Insights Europe 2025

3 MINUTE READ

Last week, the insurance industry gathered at Insurtech Insights Europe 2025, and the energy was electric. From bold visions for the future to practical innovations ready to deploy today, the event brought together carriers, MGAs, TPAs, reinsurers and insurtechs all working to redefine how insurance works.

At our booth in the Claim Technology Innovation Village, we had the chance to speak with dozens of leaders who share one thing in common: they know claims handling has to evolve – and they’re actively looking for practical, proven ways to make that shift.

We came ready to show what that evolution looks like—with Clive™, the industry’s first AI Claims Adjuster, live in production. Clive works on top of any Claims Management System (CMS), adding AI and automation to move claims forward from FNOL to settlement.

 

Five Sigma at Insurtech Insights London 2025
Five Sigma at Insurtech Insights London 2025 - 2

Real Conversations, Real Challenges in Claims Management

At the booth and around the floors, we heard it all:

  • “We’re searching for reliable AI for our operations.”

  • “We’re looking to innovate with already functional technology.”

  • “We have a system—but it’s limited. We’re looking to enhance its abilities.”

These are exactly the problems Clive was built to solve. He operates on top of any CMS, automating manual and repetitive tasks, planning the entire claim, suggesting data-based next-steps, and giving managers full visibility across operations.

No system overhaul. No expensive changes. Just a scalable, secure, and easy-to-operate AI adjuster that fits right into existing workflows.

Clive Live on the Tech Stage – Automating Claims Handling

One of the highlights of the event was our live demo on the Tech Stage, led by our Co-Founder and CTO, Michael Krikheli. With a strong turnout from curious insurance professionals, Michael introduced the audience to Clive, showcasing his abilities to handle the entire lifecycle of a claim.

Clive isn’t a concept or a prototype—he’s already in production. Michael demonstrated how Clive manages the core responsibilities of an adjuster: triage, planning, automating next steps, and flagging inconsistencies – automating and accelerating the entire process. 

What caught people’s attention? Watching how Clive can quickly analyze a claim and provide data-based suggestions and answers that are fully aligned with the insurer’s Standard Operating Procedures.

 

Michel Krikheli - Live Clive Demo - at the Insurtech Insights Tech Stage
Michel Krikheli - Live Clive Demo - at the Insurtech Insights Tech Stage - 2

Watch Michael Krikheli’s Live Demo of Clive AI

If You Missed Us in London…

You can still see what Clive can do. Schedule a quick demo and let us show you how he helps adjusters work faster and better – making decisions, serving customers, and closing claims with greater speed and confidence.

Five Sigma - AI Claims Management Technology

Five Sigma offers AI and automation technology for claims handling. Clive™, the industry’s first Multi-Agent AI Claims Expert, working on top of any existing claims management system (CMS), and Five Sigma’s AI-native Claims Management Platform

For P&C carriers, MGAs, TPAs, and reinsurers, Five Sigma delivers tangible results through claims technology: cost savings, productivity boost, cycle time reduction, improved accuracy, and better policyholder service.

Clive™, our award-winning Multi-Agent AI Claims Expert, adds AI and automation to any existing system to automate routine tasks, dynamically plan claim handling, and advance the claim automatically according to the insurer’s operating procedure (SOP). Clive manages multiple AI agents that handle and automate different tasks and claim handling stages, including: intake, triage, liability assessment, coverage, communications, fraud detection, compliance, settlement, and more. 

Our customers can deploy Clive AI quickly, one agent at a time, and expand as they go. Adjusters are freed to focus on complex decision-making and better customer service. 

Five Sigma’s Claims Management Platform is an AI-native CMS, with Clive built-in. Our platform includes 360° claim visibility, an omnichannel communication hub, and easily configurable workflows — offering unmatched efficiency and cost savings.

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