This video, produced by our partners at Google Cloud, highlights how Clive™, the insurance industry’s first Multi-Agent AI Claims Expert, is helping insurers modernize their claims operations, working seamlessly on top of any Claims Management System (CMS).
In the video, Five Sigma co-founders Michael Krikheli and Dror Sholomon share how Clive is built on Google Cloud’s secure, scalable infrastructure, using Vertex AI and Gemini models to process both structured and unstructured data. Clive analyzes that data, flags inconsistencies, and takes action to move the claim forward.
Clive adds AI and automation to any existing system to automate routine tasks, dynamically plan claim handling, and advance the claim automatically according to the insurer’s operating procedure (SOP).
Clive manages multiple AI agents that handle and automate different tasks and claim handling stages, including:
Intake
Triage
Coverage verification
- Liability assessment
Fraud detection
Document handling
Actionable insights
Communications
Compliance
Clive allows claims teams to focus on high-value decisions and customer service.