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Tego in Australia Goes Live in Just 9 Weeks with Five Sigma’s Claims Management Platform

2 MINUTE READ

Sydney, Australia – October 11, 2024 – Tego Insurance, a leading Australian medical malpractice insurer, successfully went live with Five Sigma’s AI-Native claims management platform in August – just 9 weeks after kick-off.

In May 2024, Tego announced its decision to select Five Sigma’s claims management platform (CMS), thanks to its AI-native architecture, advanced automation, plug & play Integrations, and scalability. Tego sought a claims system that would optimize its current operations and scale effortlessly to accommodate future growth.

The project and deployment of Five Sigma’s platform went smoothly with no system downtime or operational interruptions. Five Sigma integrated multiple third-party systems with the new CMS, including policy administration and payment processing. 
Five Sigma’s plug & play integrations and APIs framework enables quick integration and provides full visibility into claims data on a single platform, enabling the automation of manual tasks and reducing the amount of manual work, a faster grasp of the claim by the claim handlers, and shorter cycle times.
 

“We’re incredibly pleased with Five Sigma’s professionalism and the attentiveness of their delivery team. Completing the implementation in such a short time was no small task. The platform went live seamlessly, with no disruption to our operations, and our claims team were quickly onboarded, allowing them to use the system immediately. We are already seeing significant operational improvements as a result.”
Eric Lowenstein
CEO of Tego
"This fast and successful deployment project highlights our commitment to delivering innovative technologies in a quality manner. Insurers should know that they can immediately benefit from automation and artificial intelligence, without downtime, to drive efficiency and elevate their claims management operations to unprecedented levels. Tego now benefits from our future-proof claims management platform, which handles their current workload and will scale quickly as business grows and will adapt easily to industry changes and new regulation. This way, Tego can continue to provide excellent service to Australia’s medical professionals.”
Oded Barak CEO and Co-Founder of Five Sigma
Oded Barak
CEO and Co-Founder of Five Sigma

With Five Sigma’s platform live, Tego can now manage their claims faster and better. The platform’s automation and AI capabilities reduce manual work, enable lower claim cycle time, and increase customer satisfaction.

About Tego

Tego is a specialist insurer offering bespoke malpractice insurance solutions tailored to the healthcare sector’s unique needs. Renowned for exceptional service and proactive support, Tego empowers medical professionals and healthcare organizations to operate with confidence. With a focus on innovation and adaptability, Tego addresses emerging risks by providing comprehensive cover for private hospitals, specialist suites, medical practices, and residential aged care and complex care providers. The product suite includes medical indemnity insurance for doctors, and malpractice and public liability insurance for healthcare entities.

For more information, visit Tego’s website: https://tego.com.au

Get Five Sigma for your Claims Team

Five Sigma - AI-Native Claims Management

Five Sigma offers an AI-native claims management platform (CMS) and Clive, our AI Claims Adjuster, which streamline every step of claims handling. 

Clive™, the insurance industry’s first AI Claims Adjuster, offers unparalleled automation and insights on top of any CMS! Clive adds AI capabilities to any existing system to automate routine tasks, dynamically plan claim handling, and advance the claim automatically according to the insurer’s operating procedure (SOP). Clive drives artificial intelligence, efficiency, and accuracy in claims handling. Adjusters are freed to focus on complex decision-making and better customer service.

Five Sigma’s CMS platform empowers adjusters to excel, speeding up claims handling and improving customer satisfaction with 360° claim visibility, advanced automation, a user-friendly interface, and useful insights.

For insurers, MGAs, and TPAs, Five Sigma is a risk-free solution that unlocks unprecedented benefits quickly. Insurers gain unparalleled visibility into their claims and operations, resulting in a significant reduction in Loss Adjustment Expenses. Five Sigma is a future-proof platform that is always up to date for the benefit of all its customers and gives insurers the agility to handle any claim faster, add new Lines of Business in less than a day, and accommodate new business models easily.

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