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Tego in Australia Goes Live in Just 9 Weeks with Five Sigma’s Claims Management Platform

2 MINUTE READ

Sydney, Australia – October 11, 2024 – Tego Insurance, a leading Australian medical malpractice insurer, successfully went live with Five Sigma’s AI-Native claims management platform in August – just 9 weeks after kick-off.

In May 2024, Tego announced its decision to select Five Sigma’s claims management platform (CMS), thanks to its AI-native architecture, advanced automation, plug & play Integrations, and scalability. Tego sought a claims system that would optimize its current operations and scale effortlessly to accommodate future growth.

The project and deployment of Five Sigma’s platform went smoothly with no system downtime or operational interruptions. Five Sigma integrated multiple third-party systems with the new CMS, including policy administration and payment processing. 
Five Sigma’s plug & play integrations and APIs framework enables quick integration and provides full visibility into claims data on a single platform, enabling the automation of manual tasks and reducing the amount of manual work, a faster grasp of the claim by the claim handlers, and shorter cycle times.
 

“We’re incredibly pleased with Five Sigma’s professionalism and the attentiveness of their delivery team. Completing the implementation in such a short time was no small task. The platform went live seamlessly, with no disruption to our operations, and our claims team were quickly onboarded, allowing them to use the system immediately. We are already seeing significant operational improvements as a result.”
Eric Lowerstein - CEO of Tego
Eric Lowenstein
CEO of Tego
"This fast and successful deployment project highlights our commitment to delivering innovative technologies in a quality manner. Insurers should know that they can immediately benefit from automation and artificial intelligence, without downtime, to drive efficiency and elevate their claims management operations to unprecedented levels. Tego now benefits from our future-proof claims management platform, which handles their current workload and will scale quickly as business grows and will adapt easily to industry changes and new regulation. This way, Tego can continue to provide excellent service to Australia’s medical professionals.”
Oded Barak CEO and Co-Founder of Five Sigma
Oded Barak
CEO and Co-Founder of Five Sigma

With Five Sigma’s platform live, Tego can now manage their claims faster and better. The platform’s automation and AI capabilities reduce manual work, enable lower claim cycle time, and increase customer satisfaction.

About Tego

Tego is a specialist insurer offering bespoke malpractice insurance solutions tailored to the healthcare sector’s unique needs. Renowned for exceptional service and proactive support, Tego empowers medical professionals and healthcare organizations to operate with confidence. With a focus on innovation and adaptability, Tego addresses emerging risks by providing comprehensive cover for private hospitals, specialist suites, medical practices, and residential aged care and complex care providers. The product suite includes medical indemnity insurance for doctors, and malpractice and public liability insurance for healthcare entities.

For more information, visit Tego’s website: https://tego.com.au

Get Five Sigma for your Claims Team

Five Sigma - AI Claims Management Technology

Five Sigma offers AI and automation technology for claims handling. Clive™, the industry’s first Multi-Agent AI Claims Expert, working on top of any existing claims management system (CMS), and Five Sigma’s AI-native Claims Management Platform. 

For P&C carriers, MGAs, TPAs, and reinsurers, Five Sigma delivers tangible results through claims technology: cost savings, productivity boost, cycle time reduction, improved accuracy, and better policyholder service.

Clive™, our award-winning Multi-Agent AI Claims Expert, adds AI and automation to any existing system to automate routine tasks, dynamically plan claim handling, and advance the claim automatically according to the insurer’s operating procedure (SOP). Clive manages multiple AI agents that handle and automate different tasks and claim handling stages, including: intake, triage, liability assessment, coverage, communications, fraud detection, compliance, settlement, and more. 

Our customers can deploy Clive AI quickly, one agent at a time, and expand as they go. Adjusters are freed to focus on complex decision-making and better customer service. 

Five Sigma’s Claims Management Platform is an AI-native CMS, with Clive built-in. Our platform includes 360° claim visibility, an omnichannel communication hub, and easily configurable workflows — offering unmatched efficiency and cost savings.

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