Product Updates & Innovations, May 2024: Video Calls Within Five Sigma

At Five Sigma, we’re constantly evolving to make your claims management experience better and exceptional. We’re thrilled to share the newest enhancements to our platform, all designed to streamline your operations and harness the power of automation and AI-native technology.

Remember, as a Cloud-based SaaS – the platform is always up to date with latest enhancements, for the benefit of all customers.

Let’s explore how our new updates can propel your claims processing into the future.

📽️ On-Platform Video Calls

We’re excited to introduce our new video call functionality within Five Sigma’s Claims Management Platform!

Now, you can initiate video calls to any of your claim contacts directly from the platform with shareable and host links.

All chat messages and documents exchanged during video calls are saved within the video call communication card, ensuring a seamless and comprehensive communication experience.

Video Call on Five Sigma

Five Sigma - AI-Native Claims Management

Five Sigma offers an AI-native claims management platform (CMS) and Clive, our AI Claims Adjuster, which streamline every step of claims handling. 

Clive™, the insurance industry’s first AI Claims Adjuster, offers unparalleled automation and insights on top of any CMS! Clive adds AI capabilities to any existing system to automate routine tasks, dynamically plan claim handling, and advance the claim automatically according to the insurer’s operating procedure (SOP). Clive drives artificial intelligence, efficiency, and accuracy in claims handling. Adjusters are freed to focus on complex decision-making and better customer service.

Five Sigma’s CMS platform empowers adjusters to excel, speeding up claims handling and improving customer satisfaction with 360° claim visibility, advanced automation, a user-friendly interface, and useful insights.

For insurers, MGAs, and TPAs, Five Sigma is a risk-free solution that unlocks unprecedented benefits quickly. Insurers gain unparalleled visibility into their claims and operations, resulting in a significant reduction in Loss Adjustment Expenses. Five Sigma is a future-proof platform that is always up to date for the benefit of all its customers and gives insurers the agility to handle any claim faster, add new Lines of Business in less than a day, and accommodate new business models easily.

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