Fill in your details to see all your KPI improvement calculations
Speed
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How long did it take to complete implementation of your existing claims system?
Current CMS: | Five sigma CMS:
Improvement
Our system will go-live in 3 weeks and will be fully implemented in 10 weeks
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How long does it take to train an adjuster?
Current CMS: | Five Sigma CMS:
Improvement
in your adjusters' training time
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What is your time estimation for adding a new product/LOB?
Current CMS: | Five sigma CMS:
Improvement
Our system includes configuration tools to help you to do it yourself.
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How long does it take to update a workflow? (development, implementation & testing)
Current CMS: | Five Sigma CMS:
Improvement
Our system includes configuration tools to help you to do it yourself.
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How long does it take to upgrade your system to support higher traffic? (scalability)
Current CMS: | Five Sigma CMS:
Improvement
Five Sigma CMS: 0 weeks
Productivity
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Are you setting reserves manually or automatically?
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How long does it take to assign a claim to adjuster?
Current CMS: | Five Sigma CMS:
Improvement
as this is an automated process
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How long does it take to create management reports?
Current CMS: | Five sigma CMS:
Improvement
Our management and monitoring system is VERY user-friendly and built for self-operation. You can create your reports very quickly.
Customer Experience
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What is your average time to settle a claim?
Current CMS: | Five sigma CMS:
Improvement
in average time to settle a claim.
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How long does it take to open a claim?
Current CMS: | Five Sigma CMS:
Improvement
in average time to settle a claim.
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How long does it take to first contact your claimant?
Current CMS:
Improvement
as this is an automated process
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How long does it take after claim approval to issue a payment?
Current CMS:
Improvement
as this is an automated process