# Five Sigma: AI Claims Management

> Five Sigma's AI\-native claims platform and Clive™ multi\-agent AI help P\&C insurers cut cycle times, reduce costs, and modernize claims operations\.

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## Pages
- [Clive™: The Multi\-Agent AI Claims Expert](https://fivesigmalabs.com/clive/)
- [Partners \& Integration](https://fivesigmalabs.com/partners-integration/)
- [Cookie Policy](https://fivesigmalabs.com/cookie-policy/)
- [Privacy Policy](https://fivesigmalabs.com/privacy-policy/)
- [Request a Demo New](https://fivesigmalabs.com/request-a-demo/)

## Posts
- [AI Governance in Claims: What Insurers Need to Know](https://fivesigmalabs.com/blog/ai-governance-in-claims-what-insurers-need-to-know/): AI governance rules are already shaping insurance claims\. Learn which requirements apply, what examiners expect, and how to create an audit\-ready decision record\.
- [How to Scale MGA Claims Operations Without Adding Headcount](https://fivesigmalabs.com/blog/how-to-scale-mga-claims-operations-without-adding-headcount/): See how MGAs can create more claims capacity with agentic AI, keep handlers focused on judgment, strengthen oversight, and phase automation in a few weeks\.
- [How to Design an AI\-to\-Human Handoff That Keeps Every Claim Moving](https://fivesigmalabs.com/blog/design-the-ai-to-adjuster-handoff-that-keeps-every-claim-moving/): The AI\-to\-human handoff decides whether agentic AI reduces adjuster work or adds to it\. Here's how to set decision boundaries, package context, and return the claim to automation afterward\.
- [What is an AI\-Native Claims Platform? 5 Criteria That Define It](https://fivesigmalabs.com/blog/what-is-an-ai-native-claims-platform-5-criteria-that-define-it/): AI\-native claims platforms pair AI agents with operational rails so claims can move from analysis to action\. This guide explains the 5 criteria that define the category\.
- [Agentic AI in Claims: Autonomy Levels and Guardrails](https://fivesigmalabs.com/blog/agentic-ai-in-claims-autonomy-levels-and-guardrails/): Agentic AI in claims is moving from pilot to production, but autonomy only works with clear guardrails and human\-in\-the\-loop oversight\. Learn how to grant AI more decision\-making power without losing control\.

## News
- [Quartz Claims Selects Five Sigma to Power AI\-Native Claims Operations Across Australia and New Zealand](https://fivesigmalabs.com/press/quartz-claims-selects-five-sigma-to-power-ai-native-claims-operations-across-australia-and-new-zealand/): Australian TPA Quartz Claims will use Five Sigma’s AI Claims Management Platform and Clive™ AI Claims Adjuster to accelerate claims handling, improve operational transparency, and onboard insurer programs faster\.
- [Five Sigma Named a Luminary in Celent's 2026 North America P\&C Claims Systems Report](https://fivesigmalabs.com/press/five-sigma-named-a-luminary-in-celents-2026-north-america-pc-claims-systems-report/): Five Sigma earns Celent's highest distinction, the recognition reserved for systems that lead on both advanced technology and breadth of functionality\.
- [L\+M Development Partners Selects Five Sigma for Self\-Insured Claims Management](https://fivesigmalabs.com/press/lm-development-partners-selects-five-sigma-for-self-insured-claims-management/): L\+M selects Five Sigma to modernize its claims operations\.
- [Fast Cover Selects Five Sigma to Modernise Travel Insurance Claims Handling](https://fivesigmalabs.com/press/fast-cover-selects-five-sigma-to-modernise-travel-insurance-claims-handling/): Fast Cover has partnered with Five Sigma to deliver excellence in travel claims\.
- [L\+M Development Partners Goes Live with Five Sigma's AI\-Native Claims Platform and Clive™](https://fivesigmalabs.com/press/lm-development-partners-goes-live-with-five-sigmas-ai-native-claims-platform-and-clive/): National real estate development firm deploys Five Sigma to modernize self\-insured claims handling across GL, construction liability, and workers’ compensation\.


## Glossary
- [Indemnity](https://fivesigmalabs.com/blog/glossary/indemnity/): The act of compensating somebody else for damage or loss that you have caused them\.
- [Coverage](https://fivesigmalabs.com/blog/glossary/coverage/): The scope of an insurance provider's responsibility to pay an insured customer, based on the customer's insurance policy\.
- [Reserves](https://fivesigmalabs.com/blog/glossary/reserves/): An amount of money set aside by insurers for unexpected expenses, to make sure they have enough to pay out as required by their policies\.
- [Damage Assessment](https://fivesigmalabs.com/blog/glossary/damage-assessment/): The process of examining evidence and evaluating the financial worth of the damage for which a claimant has filed a claim\.
- [Liability](https://fivesigmalabs.com/blog/glossary/liability/): The share of responsibility for loss or damage assigned to a given person or organization, such as the amount of financial damage attributed to a specific driver involved in an accident\.

## Optional
- [Sitemap index](https://fivesigmalabs.com/sitemap_index.xml)